Catford Pilates is committed to protecting your personal information and respecting your privacy.
We only collect and process information needed to provide you with services you request and for the smooth running of our business as outlined in this policy. The data you provide is always treated as confidential.
We will never share your personal information with any other person or organisation without your consent. Your personal data will only ever be shared:
When you complete a Physical Activity Questionnaire or book and pay for classes online you will be submitting your personal data to one of our third party providers (data processors). Read on to find out what this means for you.
This section outlines what information we collect, why we collect it and how it is stored.
We use a small number of third party providers (data processors) so that we can offer you services such as online booking and payment. This means that you are consenting to some personal data being transferred outside of the European Union.
We have selected third party providers who have agreed to protect your information in the same way as if it were being used in the European Economic Area. However we cannot guarantee the security of data sent over the internet.
Information about each provider and links to further information are provided below.
Unless subject to an exemption under the General Data Protection Regulation, you have the right to:
Data you provide may be stored in hard or electronic copy for as long as you remain a client of Catford Pilates and for a period of seven years after. It will be accessible only to staff directly involved in data entry and client records.
We will ensure your personal data is deleted from systems that we no longer use e.g. if we change third party providers.
Changes and updates to this policy will be published on the website.
To raise any objections or to exercise any of your rights, you can send an email to Rebecca Trowbridge at email@example.com. When you get in touch, we will come back to you as soon as possible and where possible within one month. We may also ask you to verify your identity before we provide any information to you.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.